Cross-border logistics · Customs · Fulfilment

Cross-border delivery,
as certain as next door

Portiva connects gateways, live visibility and a dedicated customer success team into one operating model — from factory gate to end consumer.

Container terminal at blue hour with gantry cranes loading

This week: capacity & transit

  • Shanghai → Los Angeles

    FCL ocean

    14 days
  • Ningbo → Rotterdam

    FCL ocean

    28 days
  • Shenzhen → Ho Chi Minh

    Air freight

    2 days

Illustrative schedule; confirmed on order.

12 yrs

Cross-border operations

98.6%

On-time capacity

48 hrs

Average clearance at core gateways

1:1

Dedicated success manager

Capabilities

Three capabilities, one continuous cross-border lane

All solutions →

01 / Linehaul

Cross-border linehaul

Weekly ocean, air and rail products with locked capacity and clear cut-offs — no rolled cargo in peak season.

  • Fixed weekly sailings and cut-offs
  • FCL, LCL and charter space
  • Door-to-door or port-to-port

02 / Fulfilment

Integrated fulfilment

Bonded and overseas warehouses on one inventory view, with DTC picking, returns and lot control.

  • Live inventory and order sync
  • DTC picking and kitting
  • Returns, triage and QC

03 / Customs

Customs & compliance

Classification to origin, reviewed before departure — so uncertainty stops at the loading dock.

  • HS classification and dispute support
  • Origin and duty modelling
  • AEO readiness review
Organised pallets and picking inside a bonded warehouse

How we work

Four steps to a predictable lane

  1. 01

    Discovery

    We map category, volume and transit needs, then flag customs and inventory risks.

  2. 02

    Plan & pricing

    A lane combination, cost structure and service commitments, itemised line by line.

  3. 03

    Pilot

    System integration, document templates and SOPs go live on a small volume first.

  4. 04

    Optimise

    Monthly reviews of transit, cost and exceptions; capacity adjusted to your season.

Nautical route map with a brass compass

Brand & network

Own teams at key gateways — not just agents

Direct operations in Shanghai, Ningbo, Shenzhen, Rotterdam and Los Angeles. Documentation, customs and exception handling run on one process — so you get one accountable owner, not a chain of handovers.

Shanghai · Ningbo · ShenzhenRotterdam · Los Angeles6 bonded warehouses4 overseas warehouses
About Portiva →

FAQ

What clients ask before we start

Not covered? Ask the team — a reply within one business day.

What is the minimum volume?+

LCL starts at one cubic metre; FCL and charter space are quoted per lane. A pilot shipment is a good way to validate the lane first.

What does a quote include?+

Quotes are split into origin, linehaul, destination and value-added services. Duty and destination charges are shown as incurred — no bundled pricing.

How are delays or inspections handled?+

Milestone overruns trigger automatic alerts; your success manager responds within two hours with a written plan and cost impact.

Can you integrate with our ERP or storefront?+

Standard APIs and marketplace plugins sync orders, inventory and tracking in both directions. Spreadsheet templates cover the interim.

How is commercial data protected?+

Least-privilege access, encrypted transfer and storage, and audit trails. NDAs and data processing agreements are available on request.

Get started

Give your next shipment a more certain lane

Share your category, destination and rough volume. We reply within one business day with an actionable lane plan.

Request a plan